vs5555 Privacy Policy — Your information is completely safe with us

1Introduction & Scope

Vs5555 (website: vs5555.org) is a leading online gaming platform in Bangladesh. We place the highest priority on protecting our members' privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information.

This policy applies to the vs5555 website, mobile app, and all associated services. By using our platform, you are deemed to have consented to this Privacy Policy.

If you ever feel we are not following this policy, please contact our support team directly. We will resolve the issue promptly.

2What Information We Collect

Vs5555 collects the following types of information:

A. Information provided at registration

• Full name and date of birth.
• Mobile number and email address.
• Residential address (district/division).
• Payment method details (Mobile Banking/Nagad/Rocket number).
• National ID number (for KYC verification).

B. Automatically collected information

• IP address and device type.
• Browser type and operating system.
• How long you were on the platform and which pages you visited.
• Records of login and logout times.
• Gaming history and transaction records.

C. Cookie & tracking information

We use cookies to enhance your browsing experience. Our cookie policy is discussed in detail separately below.

Data Type	Purpose	Required?
Name & Mobile Number	Account Creation & Communication	Yes
Date of Birth	Age Verification (18+)	Yes
Payment Information	Deposit & Withdrawal Processing	Yes
National ID Card	KYC Verification	Yes for Withdrawals
IP & Device Information	Security & Fraud Prevention	Automatic
Gaming History	Service Improvement & Responsible Gaming	Automatic

3How Your Information Is Used

Vs5555 uses your information for the following purposes:

• For account creation, management, and verification.
• To process deposit and withdrawal transactions.
• To provide customer service and support.
• To prevent fraud and money laundering.
• To ensure the security of the platform.
• To comply with legal obligations.
• To implement responsible gaming policies.
• For promotional offers and bonus communications (with your consent).
• To improve our services and develop new features.

4Sharing Information with Third Parties

Vs5555 does not generally share your personal information with third parties. Exceptions may apply in the following cases:

• Payment Gateway: Mobile Banking, Nagad, Rocket — only the information necessary to process transactions.
• Legal Obligations: Upon a court order or a lawful request from a government authority.
• Fraud Prevention: To anti-money laundering authorities when required.
• Technology Partners: Server hosting and security service providers — limited to necessary data only, under strict confidentiality agreements.

5Cookies & Tracking Technologies

Vs5555 uses three types of cookies:

Cookie Types	Purpose	Duration
Essential	Maintaining login sessions and security	Cleared at end of session
Analytics	Understanding user behavior and improving services	30 days
Preferences	Remembering language, theme, and personal preferences	90 days

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the availability of certain platform features.

6How Long Data Is Retained

Vs5555 does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account information — for as long as the account is active, and up to 5 years after closure.
• Transaction records — retained for up to 7 years as required by law.
• KYC documents — 5 years after verification.
• Gaming history — 3 years.
• Support communication records — retained for 2 years.
• Cookie data — according to cookie type (see above).

Once the retention period expires, data is securely deleted or fully anonymized.

7Your Right to Privacy

As a vs5555 member, you have the following rights:

8Children's Privacy

Vs5555 is strictly for users aged 18 and above. We do not knowingly collect or store personal information from minors.

9Security Measures

What vs5555 does to keep your information secure:

• 256-bit SSL/TLS encryption — on all data transmissions.
• Two-factor authentication (2FA) — for account security.
• Regular security audits — conducted by third parties.
• Firewall and intrusion detection systems.
• Employee access to data is restricted and controlled.
• Automated alerts for suspicious activity.

Please note that no organization can guarantee 100% security over the internet. Keep your password confidential and avoid logging in on public Wi-Fi.

10Privacy Policy Changes

Vs5555 reserves the right to update this Privacy Policy when necessary. In the event of changes:

• Registered members will be notified before any significant changes take effect.
• The date of the latest update will be shown at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Our Terms and Conditions and Responsible Gaming We also recommend reading these policies. Together, these three policies form the complete user protection framework of vs5555.